Tips for busy trades & small businesses.
Straight-talking advice on winning more work and making sure no customer ever slips through because you couldn't get to the phone.
Do You Need a Website as a Tradesperson? An Honest Answer
Someone's always trying to sell you one. Here's when a website genuinely earns its keep, and when your free Google listing does the job better.
Read more →How to Price a Job Properly (Without Undercharging or Scaring Customers Off)
Most tradespeople pick a day rate by guessing. Here's how to work out what your time is really worth and price every job with confidence.
Read more →Can a Sole Trader Take a Holiday? How to Get a Week Off Without Losing Work
Most sole traders haven't had a proper week off in years — usually because nobody's answering the phone. Here's how to take one without losing customers.
Read more →Are Checkatrade and Trade Directories Worth It? An Honest Look
Checkatrade, MyBuilder, Bark, Rated People — they promise leads, but the fees add up fast. An honest look at whether trade directories are worth it.
Read more →How to Take Card Payments as a Sole Trader (Without the Hassle)
Cash and bank transfer still work, but more customers expect to tap a card these days. Here's how to start taking card payments simply and cheaply.
Read more →Repeat Customers and Referrals: The Cheapest Work You'll Ever Get
Chasing new customers costs time and money. Repeat jobs and word-of-mouth are far cheaper and far easier. Here's how to get more of them.
Read more →Answering Service, Voicemail or Text-Back: What's Best When You Can't Pick Up?
You can't answer every call — so what should happen when you don't? Here's an honest look at the three main options for a busy sole trader.
Read more →How to Handle Time-Wasters and Tyre-Kickers Without Wasting Your Day
Not every enquiry is a real job. Here's how to spot the time-wasters early, deal with them politely, and spend your time on the customers who'll actually book.
Read more →You're Missing More Calls Than You Think — Here's How to Find Out
Most tradespeople have no idea how many calls they actually miss in a week. Once you see the real number, it's hard to ignore. Here's how to check.
Read more →Get Found on Google: A Simple Guide to Google Business Profile for Tradespeople
A free Google listing is one of the best ways for local customers to find you — and most trades aren't using theirs properly. Here's how.
Read more →How to Chase an Unpaid Invoice Without the Awkward Conversation
Chasing money you're owed is nobody's favourite job. Here's how to get paid on time without the cringe — and how to stop it happening in the first place.
Read more →How to Write a Quote That Wins the Job
The cheapest quote doesn't always win — the clearest one often does. Here's how to price and present a quote so more customers say yes.
Read more →